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Coaching Skills for Managers

2 days

What you will learn:

  • Coaches attitude
  • Qualities and skills needed for coaching
  • Creating the right climate
  • Identifying coaching opportunities
  • Coaching 4 step process
  • Preparing to coach
  • Discussion phase
  • Active coaching
  • Action plans
  • Directive versus supportive coaching
  • Follow-up
  • Avoiding common mistakes
  • Feedback – positive and negative
  • Executive coaching
  • Coaching models, GROW etc
  • Coaching practice with feedback

Training Overview:

How to develop TOP talent and achieve stronger performance!

Part of your responsibility as a manager is to boost employee performance. One of the best ways to do this is through coaching. A coach is someone who helps another person reach higher effectiveness by creating a dialogue that leads to awareness and action. By creating the space to step back, look in the mirror, and grapple with tough questions, a coach helps a person examine and deal with their reactions to obstacles and in a sense, ‘get out of their own way’ as they achieve better results, in a more efficient manner.

Who should attend:

This training is designed for managers and team leaders and any other staff members who need to improve the performance of other people. You might already have an understanding of what coaching is but would like to practice the skills of coaching and get feedback on how you can improve.